Home › How it works
How it works: book, access, leave whenever you want
Everything happens online, whenever suits you. No compulsory appointment, no paperwork on site. The booking flow, contract and customer area are available in English.
The 4 steps
Choose your unit
The calculator recommends a size; the price list is public. You can change size later, free of charge.
Book in 5 minutes
Move-in date, contact details, ID, e-signature of the contract, payment method. No admin fee, no deposit. Before opening, nothing is charged until you move in.
Receive your code
As soon as your unit is ready, your personal access code arrives by SMS and e-mail. It opens the gate and, for indoor units, the building. You lock your unit with your padlock.
Come whenever you want
24/7, by car, van or truck. Rent is debited monthly; you leave with 15 days’ notice from your customer area.
Access and security
- Coded gate open 24/7; every code is personal and can be disabled remotely.
- Fenced, lit site, recorded CCTV (footage kept 30 days at most).
- Containers on a drained platform, lane for vans and trucks; heavy-vehicle entrance.
- Indoor units in a closed building, lit corridors, two trolleys available.
- Access log available on request; phone support on +33 6 01 51 01 51.
The rules, in plain English
Contract and payment
- One-month minimum, then renewed automatically each month
- 15 days’ notice, from the customer area
- €0 admin fee, €0 deposit
- Card or SEPA direct debit, monthly invoice
- Free change of unit
Use of the unit
- Storage of dry, legal goods, for personal or business use
- Prohibited: flammables, gas, solvents, perishables, animals, waste, weapons
- No activity inside the unit, no electrical connection
- Contents insurance recommended (optional); padlock required
- Full text in the terms and conditions
Moving in and out, on your own
On arrival, you photograph your empty unit from the customer area; on leaving, you leave it clean and empty, remove your padlock and confirm your departure online. No physical inspection to schedule, no trip to a reception desk.
Frequently asked questions
Do I need an appointment to enter my unit the first time?
No. Your code is enough. If you’d rather visit before booking, ask from the contact page.
What if I lose my code?
You find it in your customer area or request a new one by phone after an identity check. The old code is disabled.
Can I give someone else access?
Yes, you can declare an authorised person from your customer area; they get their own code.
How do I cancel?
From your customer area, in two clicks, with 15 days’ notice. No registered letter, no fee.
What if I miss a payment?
You receive a reminder; access is suspended after 15 days’ delay and restored as soon as the balance is settled.